You have an open chat session in the queue We’ve detected that you’re currently in a chat session. If you 💰 wish to continue, you’ll need to close your chat session before you can open a new case. Note: if you 💰 close your chat session, please wait at least five minutes for our systems to update and allow you to open 💰 a new case. Close
You have a chat session in progress We’ve detected that you’re currently in a chat session. If 💰 you wish to continue, you’ll need to close your current chat session and then go to My Cases and close 💰 your case before you can start a new chat session. Note: if you close your chat session, please wait at 💰 least five minutes for our systems to update and allow you to open a new case. MY CASES
You have an 💰 open case. You currently have an open case with us, and you may only have one support case open at 💰 a time. If you open a new case, your open case will be CLOSED and you will be placed at 💰 the end of the queue. We recommend waiting for your current case to be resolved CONTINUE MY CASES
Are you sure 💰 you want to close your case? Starting a new session will CLOSE your open case and place you in the 💰 back of the queue. You can always wait for your current ticket to be resolved. START NEW SESSION MY CASES
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